Diaries are very personal things, and they often contain private information. That's why Remembary has an option to set a password that has to be entered before seeing the diary contents.
A number of people have contacted me saying that they have forgotten their password and asking how to recover it. In designing Remembary, I erred on the side of security - so Remembary doesn't have a way to retrieve a password. If you've forgotten your password, you won't be able to access your diary anymore. On the other hand, this means that nobody else who doesn't know your password will be able to access your diary.
A few things to keep in mind though:
- It's a good idea to export your diary every so often, and ideally keep this backup separate from your computer and your device. It's good to have a backup available in case or a robbery or a fire or some other disaster - or if you've forgetten your password! Remembary allows exports to be sent via email or synced to DropBox. You should choose the "Data" export option, since this file can then be re-imported into Remembary later on without you having to type anything in.
- Remembary doesn't have any limit on the number of times you can guess the password - so before doing anything else, it's worth trying to guess your old password again. Try different kinds of capitalization or misspellings, or add extra spaces at the beginning or end, in case you made a mistake setting your password the first time.
- If you just can't recall your password, you can 'reset' Remembary so you start again with a new diary. Then you can re-import or copy-and-paste entries from a backup if you have any. Here's how to do it:
- Plug your iPad into your computer and start up iTunes (or use the newer WiFi syncing). Click on your iPad's icon in the directory on the left, and then click on "Apps" at the top of the screen.
- The first thing to do is look at the "File Sharing" section at the bottom of the screen. If you did any exports of your diary back before you forgot your password, you can get them from here. Click on "Remembary" and drag the export files out to your computer.
- In the top part of the "Apps" panel is a miniature version of your iPad's home screen, with all of your apps and groups. To the left of that is a list of all of your apps, with checkboxes next to each one. Find the checkbox in the left-side list for Remembary.
- Click on the checkbox for Remembary so it's OFF. Then click on the "Apply" button in the bottom right of your iTunes window. You will get a message asking 'Are you sure you want to remove the app "Remembary" from the iPad?' Click on "Remove". Your iPad will sync and Remembary (and its data) will be removed from the iPad.
- Once the sync is finished, go back to the list of apps and click on the checkbox for Remembary again so that it's "ON". Click on "Apply" in the bottom right again. Your iPad will sync with a new blank copy of Remembary.
- Once your device has finished syncing, find the Remembary icon and tap on it to start again. You should see the book cover appear without the password field, and then today's entry should show up with the introductory instruction text ("Today I started using Remembary...")
- Now that you have a new empty version of Remembary, you can re-import your diary entries from your backups from back in step 2. If you only have plain text backups, the easiest way to get them back into your device is to send them to yourself in an email, or sync them into Pages or another text editing program. Then you can import or copy-and-paste them back into the appropriate dates in Remembary.
If you don't have any backups, or your backups are all in DropBox, you can do all of this directly from your device:
- Tap and hold your finger down on the app icon, until it starts jiggling and a red 'x' appears in the top left corner.
- Tap on the 'x' and confirm in the box that comes up to delete the app from your device.
- Go to the App Store, find Remembary (the easiest way is to use the search box), and download it again.
- If you have backups in DropBox, re-import them again.